-
Notifications
You must be signed in to change notification settings - Fork 1.3k
Description
Description
When attempting to export or upload a longer recording (~36 minutes, 65,328 frames) via Studio Mode on Cap Desktop, the rendering step gets permanently stuck at "Rendering video (0/65328 frames)" and never processes a single frame. The progress bar stays at 0%. Only option is to cancel.
Short recordings (5-10 seconds) in Instant Mode work fine — they record, upload, and play back correctly. The issue is specific to longer recordings going through the Studio Mode rendering pipeline.
v0.4.71 release notes mention "Fixed an issue where frames were stuck at 0, and progress at 0% on specific devices" but the issue persists on this device.
Reproduction
Record a long screen recording (~30+ minutes) in Studio Mode
Stop recording
Attempt to export or upload
"Preparing..." dialog appears with "Rendering video (0/65328 frames)"
Progress never advances past 0 frames
Must cancel manually
Additional Context
Cap version: 0.4.71 (latest as of March 2026)
Operating system: macOS (Apple Silicon MacBook Pro)
Display: DELL S3221QS (5120x2880 captured, downscaled to 1080p)
Recording details from logs: 213 frames captured in a short test, encoder uses AVFoundation/VideoToolbox hardware encoding, NV12 pixel format
The recording itself completes successfully (output.mp4 is created locally) — the issue is in the export/rendering step, not the recording step
Desktop logs location: ~/Library/Logs/so.cap.desktop/