diff --git a/content/booking/eurostar-ticket-office/index.de.md b/content/booking/eurostar-ticket-office/index.de.md
new file mode 100644
index 00000000..a0cf448f
--- /dev/null
+++ b/content/booking/eurostar-ticket-office/index.de.md
@@ -0,0 +1,13 @@
+---
+draft: false
+title: "Eurostar Ticketschalter"
+description: "Buchungsinformationen für die Eurostar Ticketschalter."
+
+params:
+  fip_global_fare: true
+  type: "onsite"
+---
+
+## FIP Globalpreis
+
+An den Eurostar Ticketschaltern in den Bahnhöfen Paris Nord und London St. Pancras International können Fahrkarten zum FIP Globalpreis erworben werden. Beim Buchen der Fahrkarten muss der FIP-Ausweise aller Reisender vorgelegt werden.
diff --git a/content/booking/eurostar-ticket-office/index.en.md b/content/booking/eurostar-ticket-office/index.en.md
new file mode 100644
index 00000000..c460c4b9
--- /dev/null
+++ b/content/booking/eurostar-ticket-office/index.en.md
@@ -0,0 +1,13 @@
+---
+draft: false
+title: "Eurostar Ticket Office"
+description: "Booking information for the Eurostar ticket offices."
+
+params:
+  fip_global_fare: true
+  type: "onsite"
+---
+
+## FIP Global Fare
+
+At the Eurostar ticket offices at Paris Nord and London St. Pancras International stations, tickets at the FIP Global Fare can be purchased. When booking tickets, the FIP Cards of all travelers must be presented.
diff --git a/content/booking/eurostar-ticket-office/index.fr.md b/content/booking/eurostar-ticket-office/index.fr.md
new file mode 100644
index 00000000..c6c2f84f
--- /dev/null
+++ b/content/booking/eurostar-ticket-office/index.fr.md
@@ -0,0 +1,13 @@
+---
+draft: false
+title: "Guichet Eurostar"
+description: "Informations sur la réservation aux guichets Eurostar."
+
+params:
+  fip_global_fare: true
+  type: "onsite"
+---
+
+## Tarif Global FIP
+
+Aux guichets Eurostar des gares Paris Nord et London St. Pancras International, il est possible d’acheter des billets au Tarif Global FIP. Lors de la réservation, les Cartes FIP de tous les voyageurs doivent être présentées.
diff --git a/content/operator/eurostar/index.de.md b/content/operator/eurostar/index.de.md
index 0aae98f4..2a62ec1a 100644
--- a/content/operator/eurostar/index.de.md
+++ b/content/operator/eurostar/index.de.md
@@ -88,9 +88,10 @@ Wenn bei der Buchung eine Mailadresse angegeben wird, für die ein Eurostar Kont
 
 ### Telefon
 
-{{% booking id="eurostar-phone" %}}
-Teilweise kann es zu Problemen bei der Buchung von FIP Ticket von/nach London kommen. In dem Fall empfehlen wir die Buchung über einen anderen Buchungsweg.
-{{% /booking %}}
+{{% booking id="eurostar-phone"
+    subtitle="Nur Eurostar Red"
+%}}
+Die Buchung von FIP Tickets von/nach London (Eurostar Blue) ist über die Hotline nicht möglich. In dem Fall empfehlen wir die Buchung über einen anderen Buchungsweg.{{% /booking %}}
 
 {{% booking id="cfl-phone"
     fip_global_fare=true
@@ -98,6 +99,8 @@ Teilweise kann es zu Problemen bei der Buchung von FIP Ticket von/nach London ko
 
 ### Vor Ort
 
+{{% booking id="eurostar-ticket-office" /%}}
+
 {{% booking id="ns-ticket-office"
     fip_50=nil
     fip_global_fare=true
diff --git a/content/operator/eurostar/index.en.md b/content/operator/eurostar/index.en.md
index 1c01ffea..ae4f98a7 100644
--- a/content/operator/eurostar/index.en.md
+++ b/content/operator/eurostar/index.en.md
@@ -88,8 +88,10 @@ If an email address associated with an existing Eurostar account is provided dur
 
 ### Phone
 
-{{% booking id="eurostar-phone" %}}
-Occasionally, there may be issues when booking FIP tickets to or from London. In such cases, we recommend using an alternative booking method.
+{{% booking id="eurostar-phone"
+    subtitle="Only Eurostar Red"
+%}}
+Booking FIP Tickets to or from London (Eurostar Blue) is not possible via the hotline. In this case, we recommend booking through another channel.
 {{% /booking %}}
 
 {{% booking id="cfl-phone"
@@ -98,6 +100,8 @@ Occasionally, there may be issues when booking FIP tickets to or from London. In
 
 ### On-site
 
+{{% booking id="eurostar-ticket-office" /%}}
+
 {{% booking id="ns-ticket-office"
     fip_50=nil
     fip_global_fare=true
diff --git a/content/operator/eurostar/index.fr.md b/content/operator/eurostar/index.fr.md
index c30e496a..108b3db7 100644
--- a/content/operator/eurostar/index.fr.md
+++ b/content/operator/eurostar/index.fr.md
@@ -88,8 +88,10 @@ Si vous indiquez un e-mail lié à un compte Eurostar existant, le billet s’af
 
 ### Par téléphone
 
-{{% booking id="eurostar-phone" %}}
-Des problèmes peuvent survenir lors de la réservation de billets FIP vers/depuis Londres. Si c’est le cas, essayez un autre canal de réservation.
+{{% booking id="eurostar-phone"
+    subtitle="Uniquement Eurostar Rouge"
+%}}
+La réservation de Billets FIP vers ou depuis Londres (Eurostar Bleu) n’est pas possible via la hotline. Dans ce cas, il est recommandé d’utiliser un autre canal de réservation.
 {{% /booking %}}
 
 {{% booking id="cfl-phone"
@@ -98,6 +100,8 @@ Des problèmes peuvent survenir lors de la réservation de billets FIP vers/depu
 
 ### En gare
 
+{{% booking id="eurostar-ticket-office" /%}}
+
 {{% booking id="ns-ticket-office"
     fip_50=nil
     fip_global_fare=true