CLARA is an innovative platform developed during the Llama Impact Hackathon that streamlines coordination between social service organizations and automates client support processes.
In California alone:
- 16,465 Human Service Organizations struggle with coordinating care
- $21B is spent yearly on services
- 5M individuals and families need these services
- 49% of U.S. households receive some form of assistance annually
- Both providers and clients are overwhelmed by current systems
- High barriers exist in coordinating care between agencies
CLARA automates and streamlines the social services coordination process through:
- Daily/weekly AI phone call check-ins with clients
- Inter-service coordination between different agencies
- Resource access automation to connect clients with required services
- Historic tracking of client interactions and progress
- Efficient resource direction for local agencies
- Call Scheduling Interface: Streamlined system for managing client communications
- Agentic Intake Flow: Automated client intake process
- Provider Oversight: Dashboard for mental health providers to track client progress
- Client-Facing Portal: Easy-to-use interface for client interaction
- Framework: Next.js with TypeScript
- Styling: Tailwind CSS
- Runtime: Django
- Database: SQLLite
- LLM Integration: Llama 3.1
- Voice calling: VAPI
- Max: Backend Development
- Nitish: API Development
- Selali: Application Development
- Vikram: Frontend Development
CLARA helps automate cumbersome processes for Human Service Organizations, making social services more accessible and effective for those who need them most. Our platform improves human-agent collaboration and ensures better service delivery to clients.
We aim to transform how people access vital community resources and services by breaking down coordination barriers between agencies, ensuring that no one falls through the cracks of the social support system.