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Fix issue #24093: add manual payment retry documentation#24445

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fix/issue-24093-payment-retry
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Fix issue #24093: add manual payment retry documentation#24445
dvdksn wants to merge 2 commits intomainfrom
fix/issue-24093-payment-retry

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@dvdksn dvdksn commented Mar 20, 2026

Documents the manual payment retry option for failed subscription payments.

Changes:

  • Removed incorrect statement that users can't manually retry failed payments
  • Added new "Manual payment retry" section explaining how to pay via invoice
  • Reorganized section with subsections for clarity
  • Maintains information about automatic retry schedule

This reduces support burden by documenting the self-service payment retry option.

Fixes #24093

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@github-actions github-actions bot added dependencies Vendoring, packaging updates area/billing labels Mar 20, 2026
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Assessment: 🟢 APPROVE

This PR successfully documents the manual payment retry option for failed subscription payments. The changes are well-structured and fill a genuine documentation gap.

Minor style suggestions:

  • One redundant sentence that could be removed for conciseness (see inline comment)

2. Select **Pay online** on the invoice.
3. You'll be redirected to Stripe to complete the payment with your current payment method or a different one.

This allows you to resolve payment issues immediately without waiting for the automatic retry schedule.
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STYLE: Use 'lets you' instead of 'allows you to'

According to STYLE.md word list, 'allows you to' should be replaced with 'lets you' or state what it does directly.

Additionally, this sentence is redundant with the section opener. The opener already states 'If you want to resolve a failed payment immediately instead of waiting for the automatic retry schedule', so this closing sentence repeats the same information and violates STYLE.md's conciseness principle.

Suggestion: Remove this sentence entirely for conciseness.

@dvdksn dvdksn requested a review from a team March 20, 2026 11:54
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Retrying a failed payment

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